Most casino reviews are written without the author ever withdrawing a cent. We built a publication around doing the opposite.
— Founding principle, September 2024

The people behind CashoutReport

Eight years of watching the same pattern repeat.

I spent most of the last decade working around the edges of the online gambling industry in Australia and the UK — first in a compliance research role at a mid-sized operator, then as a freelance analyst working with dispute-resolution services and mediator platforms. That work meant reading thousands of player complaints, and the thing that struck me was how often the same story came up: the player wasn't lying about being cheated, and the casino wasn't technically acting in bad faith. They were both telling the truth, and the gap between the two versions was almost always in a paragraph of the terms the player hadn't read.

The problem with most of the casino review sites I could point players to was that they were written by people who had never actually been in that gap. The reviews were aggregated from operator marketing material and bonus-hunter forums, and the payout sections were either copied from the casino's own FAQ or invented entirely. I started CashoutReport because I wanted a resource I could honestly send people to — one where the reviewer had lived through the process personally.

The publication's rule is simple: we don't publish a review of a casino until we've deposited real money, played through any terms that applied, and withdrawn our winnings. Every number on every page of this site comes from an actual test. If we haven't tested something, we say so and we don't rate it.

Five principles, in order of priority

01

Test before publish

No review appears on this site without a corresponding real-money withdrawal test. If we haven't cashed out, we don't rate it. This is the single rule that drives every other decision we make about coverage.

02

Document everything

Every test produces timestamps, support transcripts, and screenshots that are archived against the published review. If we claim a withdrawal took 14 hours, we have the email chain to back it up, and we're willing to share evidence when a claim is disputed.

03

Disclose the downsides

Every casino on this site has flaws. A review that only lists strengths is a marketing page, not a review. We document the specific ways each operator disadvantages players — reversal features, wagering traps, deposit-withdrawal asymmetries — even when it costs us affiliate-friendly relationships.

04

Update regularly

Casino terms and operator behaviour change. Every review on this site carries a "last tested" date, and every operator is scheduled for re-testing every 90 days or sooner. If a review hasn't been updated in three months, it's flagged at the top of the page as potentially out of date.

05

Stay independent

We accept affiliate compensation — it's how we fund the tests. We do not accept payment for placement, for favourable scoring, for editorial direction, or for removing negative content. The affiliate disclosure section below explains exactly what this looks like in practice.

The affiliate question, answered directly

⟶ Funding disclosure

Yes, we earn affiliate commissions. Here's exactly what that means.

CashoutReport earns revenue when a reader clicks a tracked link to an operator we cover and subsequently makes a deposit. This is the standard affiliate model used by most comparison sites on the internet, and it's the primary source of funding for the tests we conduct. We think it's important to be specific about how this affects — and doesn't affect — our editorial decisions.

What the affiliate relationship does not change: which casinos we cover, what score they receive, what flaws we document, or the content of any review on this site. We do not accept operator payments in exchange for editorial changes. Several operators have offered higher commission rates in exchange for softened coverage; we have declined each time, and we maintain a private list of those approaches.

What the affiliate relationship does change: we prioritise covering casinos that operate affiliate programs, because those are the casinos whose coverage can self-fund. A purely independent model would require us to test operators we couldn't monetise, and the resulting test costs would need to come from somewhere else — reader donations, paid subscriptions, or a personal budget. We've chosen the affiliate model because it scales and because we can do it honestly.

$750
Deposited across the five casinos in the current test cycle
$739
Received back through completed withdrawal tests
$11
Net loss on the test cycle — acceptable margin
5/5
Casinos paid out legitimately during testing

How we got to where we are

Sep 2024
Publication founded, first test conducted

Initial test at a now-defunct operator. Deposit of $100, withdrawal of $80 via Skrill after 42 hours. Recorded in full as a pilot for the methodology that still underpins our tests today.

Dec 2024
First published reviews, three operators

RocketPlay, Fair Go, and a third operator that has since exited the Australian market. Launch coverage used the same test protocol we still follow, with minor refinements added after the first cycle.

Mar 2025
Methodology v2.0 published

Formal scoring rubric with six weighted criteria, adopted after four published reviews demonstrated the need for a reproducible scoring framework. Published at /methodology/ and updated continuously since.

Aug 2025
First 90-day retest cycle completed

All four then-published reviews re-tested with fresh deposits. Two operators' scores revised downward as a result; one revised upward. The retest cycle has been a quarterly rhythm ever since.

Jan 2026
Stake and Joe Fortune added

Expansion to five operators with the addition of Stake (crypto-only) and Joe Fortune (strict KYC). These additions doubled the diversity of payment architectures covered on the site and introduced the crypto and AML reporting streams.

Apr 2026
Current test cycle published

The investigation you're reading. Five operators, fresh deposits, refreshed methodology, and the first publication to include Stake's crypto-to-AUD conversion workflow as a documented timing component.

How to reach us, and why you might want to

CashoutReport is a small publication — functionally, one researcher plus a small network of verification contacts. We read every email we receive and we reply to anything that requires a human answer. The four most common reasons readers contact us are below, along with where each should go.

Editorial enquiry
Story tips and corrections

If you've found an error in one of our tests, or if you have evidence that contradicts a published claim, please tell us. We'll review and correct publicly.

marcus@cashoutreport.com
Player help
Withdrawal dispute advice

We can't intervene in your dispute directly, but we can often point you to the right mediator or the specific clause in the terms that applies to your case.

help@cashoutreport.com
Operator outreach
Casino teams and PR

We answer every good-faith request for response before publication. We do not accept editorial payments, and we maintain a list of past offers for transparency.

press@cashoutreport.com
Legal
Legal and takedown requests

If you believe content on this site defames you or infringes on your rights, please contact us with specifics. We will review in good faith and respond within 72 hours.

legal@cashoutreport.com